Please search our FAQ section to make sure that your question hasn't already been answered.
For timetable and general enquiries email us:
Book by phone
Tel: 0900 1600 900 7 Days a week 07:00 to 22:00
Service operated by Journeycall Ltd. Calls to this number will cost 65p per minute, plus telephone access charges
General Enquiries: 0141 352 4444* (24hrs a day)
Complaints: 0141 332 9644*
*Calls to this number may be recorded for quality and training purposes. Telephone call and network access charges may apply. Please check with your service provider for exact prices.
Or write to us at
Buchanan Bus Station
Stagecoach Group Plc
10 Dunkeld Road
Tel: +44 (0) 1738 442111
Please note that, although email is a quick and convenient method with which to contact us, our Customer Relations department cannot offer priority to customers who correspond with us through email over customers who write to us using postal mail. Your complaint will be registered and responded to with equal priority to those of all other customers.
If you are unhappy with our response you may contact the relevant independent review body detailed below or visit the Bus Users UK website for further details www.bususers.org
In Scotland, independent review of complaints is provided by Bus Passengers' Platform, part of the statutory body, Passengers' View Scotland.
Bus Passengers' Platform
Area 2D Dockside
The Bus Appeals Body in England and Wales is a non statutory committee offering an independent review of complaints arising from the operation of local bus and scheduled coach services in England and Wales.
In England contact,
BAB, c/o Bus Users UK
PO Box 119